SHIPPING DISPATCH TIMEAll giclée prints are made to order via a professional print partner. Please allow 3-5 working days for orders to be packed and ready to shipSHIPPING TIMESOnce your order has been packaged and shipped, please allow the following time for postage:UK: 1-3 working daysEurope: 5 working daysInternational: 5 working days+Note: all shipping times are estimatedYour order may be subject to import duties and taxes which are incurred once a shipment has reached the destination country. Lucydeaner.com is not responsible for these charges applied and are the responsibility of the customerREFUNDSPrints: I work hard to create high quality products, however if for any reason you’re not happy with your purchase, please email me directly via lucy@lucydeaner.com within 48 hours of receiving your parcel. I will give you details of how to return the item(s) for either an exchange or a refund. Items must be returned in saleable condition in the original packagingAll bespoke prints and original artwork orders are non-refundable